Security Guard Job Description Note: This job description is a general outline of the duties and responsibilities associated with security officer position and may be subject to change based on the specific needs of the assignment.1. ORGANISATION STRUCTURE RESPONSIBLE TO: OPERATIONS MANAGER JOB TITLE: SECURITY OFFICER SUBORDINATES: NONE 2. JOB AIMS & OBJECTIVES As a Security Officer, you will play a critical role in ensuring the safety and security of our premises by denying, deterring, and delaying hostile surveillance and potential threats. You will be responsible for maintaining a vigilant and proactive presence while providing a high level of customer service to clients and visitors.. 2.1 PRIMARY RESPONSIBILITIES Access Control: Monitor and control access to the premises. Verify the identity of individuals seeking entry and enforce security protocols. Patrol and Surveillance: Conduct regular patrols to deter and detect security breaches. Monitor surveillance cameras and alarm systems. Incident Response: Respond promptly and effectively to security incidents, including disturbances, emergencies, and alarms. Follow established protocols for escalation and resolution. Patrol and Inspection: Conduct regular patrols of the premises to deter criminal activity and ensure the security of the area. Inspect security equipment and report any issues. Hostile Surveillance Detection: Monitor and identify signs of hostile surveillance, unusual behaviour, or potential threats. Recognize and respond to suspicious activities promptly and effectively. Customer Service: Interact with clients, employees, and visitors in a courteous and professional manner. Provide assistance, directions, and information as needed. Update Security Log with activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences Emergency Response: Act quickly and decisively in the event of an emergency, such as a security breach, fire, or medical incident. Follow established emergency response procedures. Incident Reporting: Document and report all incidents, observations, and activities during shifts. Prepare detailed and accurate incident reports. Conflict Resolution: Resolve conflicts or disputes that may arise on the premises in a professional and de-escalatory manner. Communication: Maintain clear and effective communication with fellow security personnel, supervisors, and emergency services as required. Team Collaboration: Work collaboratively with other security officers to ensure seamless security operations. Training and Development: Stay updated on security procedures and best practices. Participate in training sessions and continuously improve your skills and knowledge. Acknowledgment (Job Holder)Date Signed(Required) DD slash MM slash YYYY Name(Required) First Last Signature(Required)
